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To provide an accurate quote, we need details about your material type, processing volume, desired output size, current operational setup, and any specific requirements or limitations. Our engineers can help determine these specifications during a consultation.

Yes, we offer comprehensive installation, commissioning, and training services for all our industrial granulator systems. Our technical team ensures that your staff are fully trained in safe operation, maintenance procedures, and troubleshooting techniques.

Lead times vary depending on the specific equipment and customization requirements. Standard models are generally shipped within 8-12 weeks after order confirmation, while custom solutions may require 12-16 weeks. Expedited shipping options are available for urgent needs.

We maintain an extensive inventory of spare parts for all our equipment models and offer both preventive maintenance programs and emergency repair services. Our global service network ensures quick response times, regardless of your location.

Many of our granulators and shredders are designed with features for contamination tolerance. The specific capacity depends on the type and degree of contamination. We can integrate pre-screening systems or hardened components for abrasive contaminants based on the analysis of your material stream.