Last updated: 2025-04-05

At Granulator.nl (hereinafter: “we”, “us”, or “our”) we respect your privacy and are transparent about how we process your personal data. This privacy policy applies to all services, products, and interactions via our website https://granulator.nl.


1. Data Processing Responsible

Company Name: [Official Company Name]
KVK Number: [KVK Number]
Address: [Physical Address]
Email: [Privacy-related email address, e.g., [email protected]]
Phone: [Contact Number]


2. What Personal Data Do We Collect?

We process the following categories of data:

a. Directly Provided Data

  • Contact Forms: Name, email address, phone number, message content.
  • Account Registration: Username, password (hashed), billing address.
  • Purchases: Payment details (via secure gateways such as Mollie or Stripe), order history.

b. Automatically Collected Data

  • Technical Data: IP address, browser type, device ID, page visits (via cookies).
  • Behavioral Data: Interactions with the website (e.g., click behavior, session duration).

c. Third-Party Data

  • Social Media: If you log in via Facebook/Google.
  • Analytics Tools: Google Analytics (anonymous data).

3. Purposes of Data Processing

We use your data for:

PurposeLegal BasisRetention Period
Execution of OrdersContract7 years (statutory)
Customer ServiceLegitimate Interest2 years
Marketing (newsletters)ConsentUntil withdrawal
Website OptimizationLegitimate Interest26 months (Google Analytics)

4. Cookies & Tracking Technologies

We use:

Necessary Cookies

  • Session management, shopping cart (without consent).

Optional Cookies

  • Analytical Cookies (Google Analytics, anonymized).
  • Marketing Cookies (Facebook Pixel, only with consent).

You can manage cookies via:

  • Browser settings ([Chrome/Firefox/Safari guide]).
  • Our cookie banner (if implemented).

5. Sharing with Third Parties

We collaborate with:

Third partyPurposeCountryAVG safeguards
[Hosting provider]Website hostingEUProcessor agreement
[Payment provider]PaymentsEU/USSCCs (if outside EU)
[E-mail tool]NewslettersEUDPIA conducted

No data selling: We do not sell personal data to advertisers.


6. Your Privacy Rights (AVG)

You have the right to:

  • Access request access to your stored data.
  • Correction %% deletion request ("right to erasure").
  • Objection make against direct marketing.
  • Data portability (receipt in machine-readable format).

Submit a request? Send an email to [[email protected]] with a copy of your ID (for verification). We respond within 4 weeks.


7. Security

We take measures such as:

  • SSL encryption (HTTPS).
  • Access restrictions for employees.
  • Regular security audits.

8. Changes to this Policy

We place the new version on this page for updates. Significant changes are communicated via email (if applicable).


9. Contact & Authorities

Questions? Contact us via:
Email: [[email protected]]
Post: [Business address]

File a complaint? You can contact the Authority for Personal Data (AP):
https://autoriteitpersoonsgegevens.nl


Implementation notes:

  1. Replace all [brackets] with your company-specific information.
  2. Add a cookie banner to (required for AVG compliance).
  3. Update the retention periods based on your administrative requirements (e.g., tax legislation).

Let us know if you want to expand specific sections (e.g., a separate Cookie Policy or details about affiliate tracking)!