Last updated: 2025-04-05
At Granulator.nl (hereinafter: “we”, “us”, or “our”) we respect your privacy and are transparent about how we process your personal data. This privacy policy applies to all services, products, and interactions via our website https://granulator.nl.
1. Data Processing Responsible
Company Name: [Official Company Name]
KVK Number: [KVK Number]
Address: [Physical Address]
Email: [Privacy-related email address, e.g., [email protected]]
Phone: [Contact Number]
2. What Personal Data Do We Collect?
We process the following categories of data:
a. Directly Provided Data
- Contact Forms: Name, email address, phone number, message content.
- Account Registration: Username, password (hashed), billing address.
- Purchases: Payment details (via secure gateways such as Mollie or Stripe), order history.
b. Automatically Collected Data
- Technical Data: IP address, browser type, device ID, page visits (via cookies).
- Behavioral Data: Interactions with the website (e.g., click behavior, session duration).
c. Third-Party Data
- Social Media: If you log in via Facebook/Google.
- Analytics Tools: Google Analytics (anonymous data).
3. Purposes of Data Processing
We use your data for:
Purpose | Legal Basis | Retention Period |
---|---|---|
Execution of Orders | Contract | 7 years (statutory) |
Customer Service | Legitimate Interest | 2 years |
Marketing (newsletters) | Consent | Until withdrawal |
Website Optimization | Legitimate Interest | 26 months (Google Analytics) |
4. Cookies & Tracking Technologies
We use:
Necessary Cookies
- Session management, shopping cart (without consent).
Optional Cookies
- Analytical Cookies (Google Analytics, anonymized).
- Marketing Cookies (Facebook Pixel, only with consent).
You can manage cookies via:
- Browser settings ([Chrome/Firefox/Safari guide]).
- Our cookie banner (if implemented).
5. Sharing with Third Parties
We collaborate with:
Third party | Purpose | Country | AVG safeguards |
---|---|---|---|
[Hosting provider] | Website hosting | EU | Processor agreement |
[Payment provider] | Payments | EU/US | SCCs (if outside EU) |
[E-mail tool] | Newsletters | EU | DPIA conducted |
No data selling: We do not sell personal data to advertisers.
6. Your Privacy Rights (AVG)
You have the right to:
- Access request access to your stored data.
- Correction %% deletion request ("right to erasure").
- Objection make against direct marketing.
- Data portability (receipt in machine-readable format).
Submit a request? Send an email to [[email protected]] with a copy of your ID (for verification). We respond within 4 weeks.
7. Security
We take measures such as:
- SSL encryption (HTTPS).
- Access restrictions for employees.
- Regular security audits.
8. Changes to this Policy
We place the new version on this page for updates. Significant changes are communicated via email (if applicable).
9. Contact & Authorities
Questions? Contact us via:
Email: [[email protected]]
Post: [Business address]
File a complaint? You can contact the Authority for Personal Data (AP):
https://autoriteitpersoonsgegevens.nl
Implementation notes:
- Replace all [brackets] with your company-specific information.
- Add a cookie banner to (required for AVG compliance).
- Update the retention periods based on your administrative requirements (e.g., tax legislation).
Let us know if you want to expand specific sections (e.g., a separate Cookie Policy or details about affiliate tracking)!